Open Captioning Services
Boost engagement rate and widen your reach with open captioning services
Open captions that make content accessible by default
Open captions are always visible (burnt-in) on screen, ensuring spoken content is accessible to everyone without viewers needing to turn captions on.
From social media videos and public displays to events and broadcast content, VoiceBox delivers clear, professionally produced open captions designed for real-world viewing.
Because open captions are permanently embedded into your video, they’re ideal for environments where sound may be muted, unavailable or unreliable.
Our team manages the full open captioning process, from transcription and time-coding to formatting and final delivery, ensuring captions are readable, well-timed and aligned with accessibility standards!
Ready to get started? Contact us today and find out why we score 4.7* on Trustpilot.
"It's lovely to work with someone who truly values and understands the importance of accessibility. Thanks Ffion!"
"We are really lucky that VoiceBox could help us fulfil our mission of inclusivity and accessibility; and help us raise the calibre of our event."
"I'd highly recommend VoiceBox. Not only was the cost fair, but the customer service was second to none."
- Accessibility-first open captions, tailored to your content and audience
- Honest advice on AI and human-led captioning solutions
- Fully managed open captioning projects
- Trusted by global brands, non-profits, broadcasters and event organisers
- Scalable open captions for social, digital and public-facing video
- Flexible solutions for WCAG, events, videos and more!
Contact us today for a free quote or accessibility consultation.
Open captions that work everywhere
Open captions are permanently displayed on screen, making spoken content accessible by default. There’s no need for viewers to switch anything on, as the captions are always visible, wherever your video is watched!
This makes open captions ideal for social media, public spaces, events, digital displays and marketing content, where sound may be muted, unavailable or simply ignored.
At VoiceBox, we create open captions that are clear, well-timed and easy to read, ensuring your message lands instantly and effectively.
Designed for real-world viewing
As open captions are embedded directly into the video, they need to work visually as well as functionally.
Our team carefully considers placement, line breaks, timing and readability, so captions complement your visuals and brand guidelines rather than compete with them. The result is captioned content that feels natural and audience-ready.
Fully managed services
We manage the entire open captioning process from start to finish.
From transcription and time-coding to styling and final delivery, everything is handled by our experienced team. We’ll make sure your open captions are formatted to suit your platform, audience and content style.
Human-led and AI-supported options
Every project is different, which is why we offer both human-led open captions and AI-supported subtitling solutions.
Human captioning is ideal when accuracy and presentation matter most, especially for brand-led or public-facing content.
We’ll help you choose the best approach based on your content, timelines and goals.
Open captions for a wide range of content
We deliver open captions for:
- Social media and digital marketing videos
- Public displays and digital signage
- Event and venue content
- Promotional and brand campaigns
- Online and internal video content
Wherever your content is seen, we’ll help make sure it’s accessible, clear and effective.
Open captions vs closed captions: what’s the difference?
Both open and closed captions make video content more accessible, but they’re used in slightly different ways.
Closed captions can be turned on or off by the viewer. They’re ideal for platforms like websites, streaming services and video players where users want control over their viewing experience. Closed captions are commonly used for long-form content, training videos, on-demand media and live streams.
Open captions are permanently visible and embedded into the video itself. Viewers don’t need to enable anything as captions are always on. This makes them perfect for social media, public displays, events and environments where sound is muted or unavailable.
In short:
Choose closed captions when you want flexibility and user control!
Choose open captions when captions need to be visible by default!
We’ll help you decide which option works best based on your content, audience and where your video will be seen.
- Accessibility-first open captions, tailored to your content and audience
- Honest advice on AI and human-led captioning solutions
- Fully managed open captioning projects
- Trusted by global brands, non-profits, broadcasters and event organisers
- Scalable open captions for social, digital and public-facing video
- Flexible solutions for WCAG, events, videos and more!
Contact us today for a free quote or accessibility consultation.
What are open captions?
Open captions are captions that are permanently visible on a video. They’re embedded directly into the footage, meaning viewers don’t need to turn them on as they’re always there.
How are open captions different from closed captions?
Closed captions can be switched on or off by the viewer, while open captions are always displayed.
Open captions are ideal when you need captions to be visible by default, such as on social media, public screens or in environments where sound is muted.
When should I use open captions?
Open captions work best for:
- Social media and digital marketing videos
- Public displays and digital signage
- Event and venue content
- Videos that autoplay without sound
They ensure your message is accessible and understood instantly.
Can open captions be styled to match our brand?
We can tailor caption styling, placement and formatting to suit your brand and visual content, while maintaining readability and accessibility.
Do you manage the full open captioning process?
Absolutely! We handle everything from transcription and time-coding to styling and final delivery, so your open captions are ready to use.
Are open captions suitable for WCAG compliance?
Open captions can possibly support accessibility goals, but they’re not always a replacement for closed captions, depending on your platform and requirements.
We’ll help you understand what’s appropriate for your content.
How quickly can open captions be delivered?
Turnaround times depend on video length, complexity and language requirements.
We’ll confirm timelines upfront and can offer flexible or rapid turnaround options where needed.
How do we get started?
We offer a free consultation to understand your content and recommend the right open captioning solution.
VoiceBox: Your go-to open captions partner
- Versatile: Since 2014, we’ve delivered open captions across a wide range of sectors, from education, eLearning and public services to marketing, events, social media and digital campaigns. Whether you need captions for a single video or large volumes of content, we adapt to your platform, audience and viewing environment.
- Collaborative: We see every open captioning project as a partnership. Our accessibility experts work closely with you to understand your goals, channels and creative vision, offering free accessibility consultations to help your content reach everyone it should.
- Flexible: Content moves fast, especially on social and digital channels. From last-minute edits to changing formats and deadlines, we build flexibility into every open captioning workflow while maintaining clarity, accuracy and accessibility.
